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3/41 Paul Matthews Road, Albany, Auckland, NZ :: Ph 09 443 8162
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When you access, browse or use this Site you accept, without limitation or qualification, the terms and conditions set forth below.

Terms and Conditions

Select from any of our designs online, if the colours aren't quite right we can change them to match your theme, please contact us direct before placing an order sales@jeanniemae.co.nz.  We are able to send out small paper swatches to compliment the images on screen, however do not sell fully made up invitations.
 
Some of our products can be purchased as single units so you can order samples to look at prior to ordering full amount.
 
If your order includes printing, you will receive a wording proof via email, we recommend that you get others to check for spelling and litial errors.  In all cases you will receive a fully made sample invitation prior to going to print.  We do not supply samples of our additional stationery such as placecards, oos etc, these will be supplied electronically only - we have found that samples are not necessary and can delay the production of these items where at times are within the last 3 weeks before your wedding.  We will use materials and fonts to coordinate with your invitation stationery
 
If you like the designs and prefer to go with something else you have in mind, please contact us as we are always happy to customise an invitation for you.  A deposit will be required for these orders to progress and a custom design fee may be applicable.  There is no fee if you are marely wanting to change the colour of one of our standard designs.
 
Contact us direct or by email and we can help you though this process and provide more information about our stationery.
 
 
Envelopes are purchased separately (unless otherwise stated) from the invitations enabling you to select from a range of colours. 
 
 
We have a minimum order amount of 30 units for customised jobs.  Our online store displays the minimum amount of units require for each sale.  These often range from 6-8units per order for invitations.  Please note that if your order is under 30 invitations there may be an additional layup fee and sample cost (if you require one)
 
 
Most brides are advised to send out their invitations 8-12 weeks prior to their wedding, however this can vary depending on whether save the date cards are sent our prior. Once your order is confirmed by the returning of the artwork signoff form it will take 10-15 days to deliver,
 
It can take some time to decide on your design, style and finalising of wording and guest lists. We like to have about 4 weeks to organise your whole stationery order.
 
Once you receive your rsvps and you have your confirmed guest list please contact us to organise your place cards or tags, menus, oos cards, thank yous and seating plans, we can of course decide on a design and layup prior to this to save time closer to your wedding date.  
 
Please notify us as soon as possible if your order is urgent, we will endeavour to work with you to meet any deadlines but you may incur an "urgency fee" depending on the timeframe. 
 
 
All prices listed for Jeannie Mae Made stationery includes printing of your wording, however personalisation of guests names on stationery will be an additional charge (placecards exempt). Please purchase one guest personalisation unit if you are ordering your invitations online.
 
All prices are in NZ dollars and include GST.
 
If you require colour printing please contact us for a quote as prices displayed are for black and white printing only (unless otherwise stated)
 
Online personalisation of guests names - Flat Fee of $20.50
 
Personalisation of envelopes (names and addresses) - Flat fee of $36.00 for order up to 70 invitations and a flat fee of $62.00 for orders above and including 71 invitations.  If metallic envelopes are selected we custom make labels out of your papers used as the heat from modern printers can cause wrinkling of the paper
 
Online ordering - full payment is required prior to printing, a fully made sample will be sent to you prior to going to print on your final order (fee applicable if your order is under 30).  If the order is cancelled after the sample stage a standard processing and cancellation fee of $150.00 is liable.  Please note that you can request paper samples for free to ensure that you happy with colours.

Note: all prices are in New Zealand dollars.  For orders that are sent out of NZ please note that GST tax of 15% will be subtracted from your order.   Two shipment quotes will be sent to you to choose from.
 
Prices, specifications and availability of products sold on this site are subject to change without notice. Jeannie Mae Stationery is not liable for any typographical, photographic or specification error in product, pricing or offers which are all subject to correction without notice.
 
If your order is below the minimum quantity of 30 invitations or as per advertising for other stationery you may be charged a layup fee dependent on the amount required.  If required we can submit a quote to you if you fall into this category.
 
 
We offer a range of DIY options to bring out your creative side.

1. Purchase just your materials from our website - we are happy to post out any paper swatches if you need them first so you can see quality and colours.

2. We hold DIY classes - we cover a different design each month, after the class you can use our paper selectors to change your colour scheme.

3. We do hold one on one DIY consultations to discuss theme, papers and colours, we charge a small fee of $45 per 1hour consultation.

4. We offer a print service if you aren't too confident in this area. Materials must be purchased from us to qualify for this service. Email us with your enquiry.
 
 
If you require any changes to our displayed invitations or have something specific in mind please contact us.  A deposit will be required for these orders to progress and a custom design fee is applicable.  There is no extra charge to change colours on existing designs.  
 
A minimum order of 30 invitations is required for custom jobs. Small paper swatches will be provided to give you an indication of true colours, a fully made up sample will incur a $15.00 sample fee per invitation sample after the initial $100.00 deposit has been paid and an initial one free invitation has been made for you already. Envelopes are purchased separately (this enables you to choose the colour). 
 
 
The important thing to think before submitting your artwork sign off form is the quantities that you will require. Remember that any reordering must be a minimum of 6 units. We recommend that an additional 5 invitations are ordered to allow for mistakes ie; if you are handwriting them or any additional invitees.
 
We also recommend that you get other people to check for mistakes  that you may have missed.
 
If your require an additional print run we do charge a $45.00 fee for this, over and above the original invitation price.
 

We regularly conduct jobs for corporate and public clients helping them with their event stationery requirements, we do charge out a design fee of $25.00 per half hour on a job-by job basis for requirements that do not fall into our regular stationery categories.
 
Our team are proficient in photoshop, indesign and illustrator.
 
Two electronic proofs will be supplied free of charge however any additional changes may incur a $15.00 per change fee. 
 
If we receive guest lists and address in the format any other than on our pre-formated excel spreadsheet we may need to charge a secretarial fee to change the information. 
 
Variations - if you require different wording for your invitations and/or wording inserts we do a second layup for you at no charge per order, anything additional will be charged out at our standard artwork fee.  Please notify us asap if you intend to do this so we can work this into any quotes required.
 
 
Custom orders - A non-refundable deposit of $100 is required before work is commenced, however, it will be deducted from the final cost of your stationery. Should you choose to change your mind and decide not to proceed at any point post paying the deposit an invoice will be raised to cover any financial outlay and work done to date by Jeannie Mae Invitations Ltd. The balance of a completed order is payable prior to delivery.
 
If you are wanting to engage in our services please refer to our contact informationand arrange for your deposit to be made on our payments page.
 

Corporate Clients - Payment must be made to 38-9006-0468609-00 within 7days. Interest will be charged at 10% per month on any overdue amounts exceeding 30 days. Please use your customer number as a reference code when making payments.

 
 
Custom orders - full sized samples will be sent out after the deposit has been received, this will give you an indication of true colours.  Custom orders have been given an allowance of one free sample (from our experience we have found that this is all that is needed), a $15.00 per sample fee will apply if additional samples are required by you. All designs remain the property of Jeannie Mae Stationery Ltd.
 
 
 
All designs remain the property of Jeannie Mae Stationary Ltd and are copyrighted to Jeannie Mae Stationery Ltd.   We take the breach of Copyright Law serously and will commence legal action against any person or company who copies or distributes designs or content from Jeannie Mae Stationery Ltd or distributes them with out prior approval or uses these designs for their function without prior authority from Jeannie Mae Stationery Ltd. 
 
Images provided to any clients or customers by Jeannie Mae are protected by copyright and are the property of Jeannie Mae and may not be used, copied, published or distributed without the express consent of Jeannie Mae.
 
 
On screen colours may appear slightly different from printed versions and printed colours may slightly vary between orders and samples. All designs remain the property of Jeannie Mae Invites Ltd and must be returned asap if you decide not to proceed to printing stage.
 
 
Your order gets checked by two people before dispatch to ensure that no mistakes were made. We will rectify any mistakes made by Jeannie Mae Stationery at our expense only if they are reported within 7 days of receiving your order. Any damaged goods must be returned to us before we can replace the stock.
 
Jeannie Mae Stationery recommends checking your order within this timeframe and reporting any mistakes to 09 4438162 or sales@jeanniemae.co.nz . Orders will be considered correct and completed after the time frame has passed.
 
Jeannie Mae Stationery takes no responsibility for spelling errors on guest lists supplied or after job signoff has been received. We recommend that you get a friend or relative to check the wording proof for errors. Ensure that the guest lists have been completed correctly and check for spelling errors, cross referencing will not be carried out by Jeannie Mae Stationery
 
Jeannie Mae Stationery will offer refunds for faulty products, which must be returned to Jeannie Mae Invites within 14 days of dispatch. We will not refund for a mere change of mind.  We will however offer a store credit if you wish to exchange your product, product must be returned to up first and must be in its original condition.  All extra shipping costs must be meet by the purchaser.  Store credit is not applicable customised or standard stationery samples and/or orders.
 
Please note that the handmade invitations are that handmade, slight variances may occur between each invitation and may slightly differ from samples.  The overall design will not be altered.  If a particular material is found to be unworkable Jeannie Mae will contact you asap to discuss any changes. 
 
 
Delivery is nationally and worldwide from New Zealand. We use a courier in all cases unless previously organised with client.
 
North Island - $6.85
South Island - $8.85
Rural Delivery - $11.85
 
We will provided two shipping quotes to any order traveling out of New Zealand.  
 
Your order should take 10 - 15 working days depending on what you have order, we will keep you up todate as to your orders eta.
 
If the order is shipped overseas and a non tracking postal option is chosen, Jeannie Mae Stationery will not be held responsible for any damage or lost goods once the item leaves our offices. 
 
Jeannie Mae Stationery Ltd may add to, change or remove any part of these Terms and Conditions at any time, without notice. Any changes to these Terms and Conditions or any terms posted on this site apply as soon as they are posted. By continuing to use this site after any changes are posted, you are indicating your acceptance of those changes. Jeannie Mae Stationery Ltd may add, change, discontinue, remove or suspend any other materials posted on this site, including features and specifications of products described or depicted on the site, temporarily or permanently, at any time, without notice and without liability.